PAYMENT
METHODS
Our catalog is
a shopping-cart system, where you can browse our inventory and
add items to your shopping cart. At checkout time you will have
the option of paying for your order with a credit card
via the PayPal system*, or you can send a check or money order
by mail. In either case you don't need to fill out an order form,
as the checkout procedure will send the order to us automatically
by e-mail, and you will get an e-mail confirmation of your order.
*PayPal is safe and secure. If you don't have a PayPal account,
you may set one up when you are checking out.
SHIPPING
Shipping is year-round,
weather permitting throughout transit, to a physical address only
(no PO box, please), unless other arrange-ments have been made
at your request. I prefer to ship US Postal Service Priority Mail.
The shipping and handling charges are based on the order total,
and they will be calculated automatically upon checkout. The following
chart represents shipping and handling charges for shipping via
US Postal Service.
Total Cost of Order
|
United States
|
Canada
USPS
Priority Mail
|
Priority
Mail
|
Express
Mail
|
up to $36.00
|
$6.75
|
$19.25
|
$9.75
|
$36.01 to $63.00
|
$9.25
|
$22.50
|
$11.25
|
$63.01 to $90.00
|
$11.75
|
$25.75
|
$14.75
|
$90.01 to $117.00
|
$14.25
|
$29.00
|
$17.25
|
$117.01 to $144.00
|
$16.75
|
$32.25
|
$19.75
|
over $144.00
|
$19.25
|
$35.50
|
$22.25
|
The US Post Office indicates that a USPS Priority
Mail package usually reaches its destination in
2-3 days, but the USPS does not guarantee
this delivery time. Unfortunately, we cannot be responsible for
the shipment contents if your package gets delayed. USPS Express
Mail usually reaches its destination the next day, and is a safer
shipping method for longer distances.
If you wish to use an alternative shipping method
that promises delivery by a specified time (UPS, FedEx, or USPS
Global Express, for example), we will be glad to obtain a shipping
quote, which is usually dependent upon desired transit time, package
weight, and destination distance. Such services vary widely in
price and may be significantly more than USPS Priority Mail. A
nominal handling fee will still apply.
If you would like to use an alternative shipping
method, please complete the order by selecting the USPS Priority
Mail option. Choose "Pay by check or money order" even if you
intend to pay by PayPal. Then use the "Contact Us" button to request
a quote for the shipping method you prefer. If the quote is acceptable,
we will send you a revised invoice, and you may pay it by PayPal,
a personal check, or a money order. If the quote is unacceptable,
you may cancel your order or select another shipping option.
I will ship the order on the first Monday or Tuesday
following payment confirmation (to avoid shipments sitting over
weekends). I will notify you of the shipment date, so you can
anticipate delivery. Although I package very carefully and I haven't
yet had a damaged shipment, I cannot guarantee that there might
not be a problem in the future. Please notify me within 5 days
if there is damage. If a leaf arrives beyond saving, I will replace
it if possible; if not, I will give you credit or a choice of
another leaf. Please do not discard the leaf until we've talked.
A photo of the damaged leaf may be required to claim damage, and
the buyer pays for shipment of the replacement leaf.
Thank you for your business. May your beautifully
blooming violets bring you joy!
ABOUT ME
I've been growing,
showing, judging, and selling African violets and their cousins
since the mid-1970s. AVSA affiliates and their knowledgeable members
have been my mentors since the first club show I attended in Southern
California. Over the years, I've been associated with many aspects
of AVSA, including attending 26 national conventions and compiling
the AVSA Master List of Species and Cultivars for more
than ten years. I strongly encourage anyone interested in African
violets to join their local AVSA affiliate (or at least subscribe
to the African Violet Magazine!), where members will graciously
share successful growing methods, uniquely modified to meet the
needs of your area.
Lynn Lombard
AVSA Lifetime Member
AVSA Commercial Member for 20+ years
AVSA Judge
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